PRIVACY NOTICE

Thank you for visiting and using our websites, apps and social media pages (“Sites”).

This Privacy Notice explains how and for what purposes we use the information collected about you through our Sites, advertising campaigns, our offline programs or events related to N’JOY.

It also describes how we use, disclose and protect your personal information.

SCOPE OF THIS PRIVACY NOTICE AND YOUR CONSENT

By using our Sites or by giving us your personal data, you accept the practices described in this Privacy Notice. If you do not agree to this Privacy Notice, please refrain from using or visiting our Sites or providing personal data. N’JOY reserves the right to make changes to this Privacy Notice at any time. The changes will be effective when posted on this Site and we will provide you reasonable notice of any material change but please review it regularly.

WHAT PERSONAL DATA WE COLLECT ABOUT YOU

We only collect personal information that is necessary for a specific purpose or that you provide to us with your consent, based on clear actions and behaviours on our Sites or for a legitimate reason:

Personal contact information, such as name, first name, delivery address, email address and phone number;
Your professional contact details, such as company name, company number (SIRET number), first and last name of contact person, phone number, delivery address and email address;
Information related to the opening of an account (in particular personal identifiers and date of opening) and your communications with us;
Payment information, credit cards and billing addresses;
Your comments and user-generated consent, including any photos, videos and personal stories that you share with us;
Your profiles on social networks (in particular Facebook, Instagram and Linkedin)
Your preferences regarding our products and services

We also use cookies and other tracking technology which collect certain kinds of information when you interact with our sites or open our emails, such as IP addresses, devices or browsing preferences. For further information, please consult our Cookie Notice.

We may collect personal data about you from third party data aggregators (e.g. Google), promotional partners, public sources and third party social networking sites. Such information may include personal data as part of your profile on a third party social network and that you allow that third party to share with us, pursuant to their rules.

WHY DO WE COLLECT PERSONAL DATA AND USE IT

We may collect and use your personal data for a number of purposes, including:

Process and deliver your orders for products and services;
Create and access your customer account and purchase history;
Interact with you to answer your questions, provide our services and make offers;
To contact you for marketing purposes with your consent, notably on the basis of your purchases or on the basis of our legitimate interest (to send you promotional emails about our products and services, such as newsletters and to invite you to events);
To combine your data with information from third parties in order to understand your needs and offer you a better service (e.g. Sites personalization, advertising targeted to your interests);
For security and maintenance of our Sites, for reporting, and for risk, dispute and record management.

WITH WHOM DO WE SHARE PERSONAL DATA

We may disclose your personal data to service providers, business or logistics partners and authorities when required by law or court order. The following service providers may in particular have access to your data:

Infomaniak: data hosting company
Ebooster: marketing agency
Worldline : payment platform
La Poste : carrier
DHL : carrier

We require that these third parties, who may be based outside the country from which you accessed our Sites, comply with all relevant privacy laws and sufficient security requirements, usually by contract.

HOW DO WE STORE, SECURE AND RETAIN DATA

We take all reasonable technical and organisational measures to protect the personal data we hold against loss, unauthorised access or disclosure and against other misuse. Your personal data will not be disclosed to any other third parties except as provided in the Privacy Notice.

When the personal data that we collect is no longer required for the given purpose, or for legal requirements, we delete or anonymize it in a secure manner.

Your Rights

6.1. HOW TO ACCESS YOUR PERSONAL DATA AND REQUEST CORRECTIONS

You can request access to the personal data we hold about you by contacting us at [email protected]. You have the right to tell us if you would like to withdraw your consent, correct, update or delete your personal data in our records. To assist us in dealing with your request, please provide your full name and details. You may opt-out at any time from marketing communications by following the ‘opt-out’ options provided in our communications or by contacting us at [email protected]. You may also limit the use of tracking technologies (such as cookies for which you can set your browser to warn you before accepting them, or you can simply set it to refuse them). If you are unsatisfied with our use of your personal data or have any questions, please let us know by contacting us at [email protected].

You have the right to file a complaint to the competent data protection supervisory authority at any time.

6.2. HOW TO CONTACT US

N’Joy Shop – Genius Car, Internicola Christian (sole proprietorship), acts as “data controller” for the personal data it processes in the framework of this Privacy Notice. Please contact us for any question you may have by email at [email protected] or regular mail at N’joy Shop, route de Trélex 10, 1266 Duillier / Switzerland.

N’JOY Oct. 2023